Khelaghore Terms & Conditions — Full Terms of Use

1. Introduction & Acceptance

Khelaghore (hereinafter referred to as the "Platform", "we", or "us") is an online gaming and Sports Betting service provider. By accessing or using this website or mobile application, you are deemed to have automatically agreed to these terms and conditions.

Khelaghore's Terms & Conditions form a legally binding agreement between you and the platform. Please do not register or place bets without reading and understanding these terms. We want all our members to make informed decisions.

Khelaghore is a legitimate, licensed platform. We operate transparently and in accordance with international gaming standards. Our goal is to provide you with a safe, fair, and enjoyable experience.

2. Eligibility & Age Restrictions

The following requirements must be met to register and play on Khelaghore:

• You must be 18 years of age or older.
• You must register using your real, accurate information — the use of false identities is strictly prohibited.
• Each person may hold only one account. If multiple accounts are found, all of them will be permanently closed.
• Khelaghore is not available to users accessing the platform from countries or regions where online gaming is prohibited by law.
• Individuals with mental health conditions or gambling addiction are strongly advised to refrain from using the platform.

As part of KYC (Know Your Customer) verification, Khelaghore may request proof of age and identity at any time. Please have a copy of your national ID, passport, or driving licence ready to submit.

3. Account Rules

The following rules must be strictly followed when opening and managing an account on Khelaghore:

• All information provided at registration must be accurate and truthful. Accounts created with false information will be closed and the balance may be forfeited.
• Keep your password and login credentials strictly confidential. You must not allow anyone else to access your account.
• Use a strong password and enable two-factor authentication to keep your account secure.
• If you notice any suspicious activity on your account, contact our support team immediately.
• Account ownership transfer is strictly prohibited. Accounts may not be sold or rented.

Khelaghore reserves the right to suspend or permanently close any account at its sole discretion — particularly where fraud, money laundering, or platform abuse is suspected.

4. Deposits & Withdrawals

The following rules apply to all financial transactions on Khelaghore:

• The minimum deposit amount is ৳500 (five hundred BDT). The minimum withdrawal amount is ৳500.
• Deposits and withdrawals can be made via Mobile Pay, Nagad, Rocket, and bank transfer.
• Deposits are typically credited to your account instantly. Withdrawal requests are processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Additional verification may be required for large withdrawal amounts.
• Withdrawals may be held if account verification (KYC) has not been completed.

Khelaghore does not charge any fees on deposits or withdrawals; however, your bank or mobile banking provider may apply their own charges. Please check the relevant provider's fees before making a transaction.

Khelaghore enforces a strict anti-money laundering policy. We reserve the right to temporarily hold any transaction pending investigation of suspicious activity.

5. Bonus & Promotion Terms

Please read the following terms carefully before claiming any bonus or promotional offer on Khelaghore:

• Each bonus has its own wagering requirement, and withdrawals from bonus funds will not be permitted until that requirement is met.
• The wagering requirement for the welcome bonus is typically 30x the deposit and bonus amount combined.
• Not all games are eligible for bonus wagering — some games may be excluded.
• Each bonus can only be claimed once. Any active bonus must be cancelled before a new one can be claimed.
• Bonuses are generally valid for 30 days. If wagering requirements are not met within this period, the bonus will be forfeited.
• Winnings from free spins are generally subject to wagering requirements.

Khelaghore reserves the right to modify bonus program terms or withdraw any bonus at any time. For full details, please read the individual terms for each bonus or contact our support team.

6. Betting & Gaming Rules

The following general rules apply to all gaming and betting activity on Khelaghore:

• Once a bet is confirmed, it cannot be cancelled unless the match or game is voided due to a technical error on the game provider's end.
• If a game is interrupted due to a technical issue, Khelaghore will resolve the matter in accordance with the rules of the relevant game provider.
• In Sports Betting, match results are determined in accordance with announcements by official national and international sports bodies.
• If a disconnection occurs during a Live Casino game, the game will be completed automatically according to the applicable rules.
• Maximum bet limits vary by game and market. Details can be found within each game.

The terms of Khelaghore's game software providers (Evolution, Pragmatic Play, PG Soft, etc.) also apply. In the event of any conflict, Khelaghore's decision shall be final.

7. Prohibited Activities

The following activities are strictly prohibited on Khelaghore and will result in immediate account closure:

• Operating multiple accounts for the purpose of bonus abuse or exploiting the bonus system.
• Using the account to conduct transactions for money laundering purposes.
• Playing games using bots or automated software.
• Placing bets with prior knowledge of a match outcome (use of match-fixing information).
• Attempting to hack or breach the platform's security systems.
• Accessing the platform from a restricted region using a VPN or proxy.
• Using chat or messaging features to harass or harm other members.

8. Privacy & Personal Data

Khelaghore treats the protection of your personal information as a top priority. Details provided at registration will be used solely for platform operations, verification, and service improvement.

• Your information is never sold to any third party.
• Information may be shared when required by legal obligations or regulatory authorities.
• All data is protected with 256-bit SSL encryption.
• To request a review or deletion of your personal data, please contact our support team.

For more details, visit our Privacy Policy Visit the page.

9. Responsible Gaming

Khelaghore believes gaming should be a source of fun, not addiction. We encourage all our members to play responsibly.

• You can set daily, weekly, or monthly deposit limits at any time.
• Self-imposed cooling-off periods are available.
• A permanent Self-Exclusion option is always available.
• If you feel that you or someone you know may have a gambling problem, please contact our support team right away.

For more information, please visit our Responsible Gaming Visit the page.

10. Account Closure Policy

You may request to voluntarily close your Khelaghore account at any time. In that case:

• Please withdraw your remaining balance before submitting a closure request.
• Any pending bonuses or wagering requirements will be cancelled before the account is closed.
• Transaction history will be retained for legal purposes even after an account is closed.

Khelaghore may unilaterally close an account for the following reasons: breach of rules, suspicion of fraud, prolonged inactivity, or legal requirements. Any applicable balance will be refunded unless forfeiture applies due to a rule violation.

11. Policy on Changes to Terms

Khelaghore reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Before changes take effect, we will:

• We will post an announcement on the website.
• We will notify you via your registered email or through an in-app notification.
• At least 7 days' notice will be given before any major changes take effect.

Continued use of the platform after any changes indicates your acceptance of the updated terms. If you do not agree with a change, please request to close your account.

12. Contact

If you have any questions about the terms and conditions, please get in touch with us:

• Email: support@khelaghore.bet
• Live Chat: Click the chat icon on the right side of the website or app.
• Time: 24 hours a day, 7 days a week

Our support team is available in Bangla. Reach out with any complaint or feedback — we aim to respond as quickly as possible.